Security Operations Manager

PLEASE NOTE: This position requires Secret Security Clearance (DOD)
This position is responsible for communicating and implementing strategic security programs, and administration of contract security services.
Serve as the conduit to field operations for communication and enforcement of Client corporate security standards and policies.
Provide guidance to client and security vendors on site security program; identify gaps and recommend corrective action if needed.
Develop and institute consistent post orders and system maintenance procedures across the Client facility portfolio.
Monitor incident response by guard vendor ensuring compliance with post orders.
Monitor client incident reporting system and ensure site response is appropriate.
Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices.
Oversee, manage and recommend action plans with regards to KPI/SLA below standard performance, as outlined in relevant contract documents.
Provide or source technical support for site security team leads and their security staffs.
Assist with the administration of regional or national contracts for security systems, products or services.
Establish self as the internal "go-to" for all areas of security support. Utilize outside contractors, consultants or internal networking for support.
Survey all security operations to recommend operational efficiencies resulting in cost savings or increased productivity.
Escalate critical issues to client leadership.
Partner with HR to conduct internal policy or procedure investigations.
Partner with client to obtain incident background information in support of their investigations.
Prepare well documented investigative and security assessment reports.
Conduct security training and education for account personnel on security tools and account processes (ex: suspicious package, workplace violence, etc.)
Provide liaison function and support to local/Federal law enforcement when required
Minimum 8 years of direct involvement with security operations and programs
Some experience in instruction or training
Must have polished verbal, written and presentation skills.
Strong organizational skills and collaborative management style needed.
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