Claims Advocate - Property & Casualty Insurance
The Plexus Groupe The Plexus Groupe Deer Park, IL Deer Park, IL Full-time Full-time Estimated:
$70.
8K - $89.
7K a year Estimated:
$70.
8K - $89.
7K a year The Plexus Groupe - awarded Best Places to Work in Insurance - is looking for candidates who dream big.
We currently have an opening for a Claims Advocate - Property & Casualty at our headquarters in Deer Park, IL.
We are seeking a candidate who is driven, introspective, and analytical.
If you enjoy challenging yourself and helping others, you will like working with us! POSITION
Summary:
The Claims Advocate provides claim advocacy support on behalf of clients in conjunction with the Plexus Client Service Platform to achieve desired outcomes.
This involves interaction with clients, carrier claim adjusters, attorneys, and Plexus Team members to provide day-to-day service needs to insureds and prospects.
Specific expertise and service responsibilities required are outlined below.
Essential Functions:
Track and maintain system access to carrier and third-party administrator (TPA) risk management systems for adjuster notes and claims data to keep clients apprised of claim developments.
Provide technical support to Client Executive (CE) Teams in determining coverage applicability for property and casualty claims.
Prepare claim analysis for individual, non-standard claim events to Clients and CE Teams.
Proactively and assertively handle claim conflict resolution matters with carrier underwriters, claim adjusters and attorneys.
Create and administer the formal claims review process for assigned Clients, either in person or telephonically, with prepared agendas and talking points.
Process claims data, generate loss trending and analytics.
Provide support to CE Teams with review of insurance and indemnification wordings in Client contracts and agreements.
Lead claims adjustment process:
establish timelines, set expectations for Clients and CE Teams, target desired outcomes and maintain open and continuous communication.
Engage in Client strategy, stewardship, pre-renewal and renewal meetings and conference calls as requested by the CE Teams.
Participate in prospect-focused capabilities presentations as requested.
Support CE Teams in M&A due diligence, for general coverage reviews and other assessment and analysis projects as required with strict attention to detail and uniformity.
Input of relevant data as required in the Agency Management System (Epic) as well as setting up client electronic files.
Builds and maintains effective relationships with Clients, carriers, co-workers, vendors, and other business contacts.
Participate in Client Executive Team meetings as requested.
Any other duties as requested by management.
REQUIREMENTS/
Experience:
BA/BS or equivalent experience.
Minimum 5 years of insurance experience required.
Insurance designation such as CPCU, AIC, CIC, and/or ARM - preferred.
Ability to communicate orally and in writing to others to explain complex issues, receives and interprets complex information, and responds in an appropriate, professional manner.
Adept at utilizing carrier online claims systems and interpreting applicable claim data.
Ability to work independently, as well as in co-ordination with other members of team.
Ability to set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Working knowledge of property and casualty insurance coverages and usage.
Working knowledge of claims adjustment process inside insurance companies.
High level knowledge of computer and word processing programs such as Microsoft Office Programs (Word, Excel, Outlook), and agency management systems.
Expected to maximize efficiencies using good organizational skills to prioritize and complete tasks in requested timeframes.
Property and Casualty Agents license - preferred.
The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence.
If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.
PASSION.
ALIGNMENT.
ACTION.
With offices in Chicago, Dallas, Oklahoma City and Tampa, The Plexus Groupe is a premier insurance brokerage and risk management consulting company.
We offer our clients innovative insurance strategy and powerful professional resources to protect, preserve, and grow.
The Plexus Groupe is an equal opportunity employer.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Physical setting:
Office Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Bonus pay Application Question(s):
Will you now, or in the future, require work authorization? What are your salary expectations for this role?
Experience:
Insurance:
5 years (Preferred) License/Certification:
CPCU, AIC, CIC, or ARM (Preferred) Property & Casualty License (Preferred) Work Location:
In person Track and maintain system access to carrier and third-party administrator (TPA) risk management systems for adjuster notes and claims data to keep clients apprised of claim developments.
Provide technical support to Client Executive (CE) Teams in determining coverage applicability for property and casualty claims.
Prepare claim analysis for individual, non-standard claim events to Clients and CE Teams.
Proactively and assertively handle claim conflict resolution matters with carrier underwriters, claim adjusters and attorneys.
Create and administer the formal claims review process for assigned Clients, either in person or telephonically, with prepared agendas and talking points.
Process claims data, generate loss trending and analytics.
Provide support to CE Teams with review of insurance and indemnification wordings in Client contracts and agreements.
Lead claims adjustment process:
establish timelines, set expectations for Clients and CE Teams, target desired outcomes and maintain open and continuous communication.
Engage in Client strategy, stewardship, pre-renewal and renewal meetings and conference calls as requested by the CE Teams.
Participate in prospect-focused capabilities presentations as requested.
Support CE Teams in M&A due diligence, for general coverage reviews and other assessment and analysis projects as required with strict attention to detail and uniformity.
Input of relevant data as required in the Agency Management System (Epic) as well as setting up client electronic files.
Builds and maintains effective relationships with Clients, carriers, co-workers, vendors, and other business contacts.
Participate in Client Executive Team meetings as requested.
Any other duties as requested by management.
BA/BS or equivalent experience.
Minimum 5 years of insurance experience required.
Insurance designation such as CPCU, AIC, CIC, and/or ARM - preferred.
Ability to communicate orally and in writing to others to explain complex issues, receives and interprets complex information, and responds in an appropriate, professional manner.
Adept at utilizing carrier online claims systems and interpreting applicable claim data.
Ability to work independently, as well as in co-ordination with other members of team.
Ability to set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Working knowledge of property and casualty insurance coverages and usage.
Working knowledge of claims adjustment process inside insurance companies.
High level knowledge of computer and word processing programs such as Microsoft Office Programs (Word, Excel, Outlook), and agency management systems.
Expected to maximize efficiencies using good organizational skills to prioritize and complete tasks in requested timeframes.
Property and Casualty Agents license - preferred.
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Office 8 hour shift Monday to Friday Bonus pay Will you now, or in the future, require work authorization? What are your salary expectations for this role? Insurance:
5 years (Preferred) CPCU, AIC, CIC, or ARM (Preferred) Property & Casualty License (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
$70.
8K - $89.
7K a year Estimated:
$70.
8K - $89.
7K a year The Plexus Groupe - awarded Best Places to Work in Insurance - is looking for candidates who dream big.
We currently have an opening for a Claims Advocate - Property & Casualty at our headquarters in Deer Park, IL.
We are seeking a candidate who is driven, introspective, and analytical.
If you enjoy challenging yourself and helping others, you will like working with us! POSITION
Summary:
The Claims Advocate provides claim advocacy support on behalf of clients in conjunction with the Plexus Client Service Platform to achieve desired outcomes.
This involves interaction with clients, carrier claim adjusters, attorneys, and Plexus Team members to provide day-to-day service needs to insureds and prospects.
Specific expertise and service responsibilities required are outlined below.
Essential Functions:
Track and maintain system access to carrier and third-party administrator (TPA) risk management systems for adjuster notes and claims data to keep clients apprised of claim developments.
Provide technical support to Client Executive (CE) Teams in determining coverage applicability for property and casualty claims.
Prepare claim analysis for individual, non-standard claim events to Clients and CE Teams.
Proactively and assertively handle claim conflict resolution matters with carrier underwriters, claim adjusters and attorneys.
Create and administer the formal claims review process for assigned Clients, either in person or telephonically, with prepared agendas and talking points.
Process claims data, generate loss trending and analytics.
Provide support to CE Teams with review of insurance and indemnification wordings in Client contracts and agreements.
Lead claims adjustment process:
establish timelines, set expectations for Clients and CE Teams, target desired outcomes and maintain open and continuous communication.
Engage in Client strategy, stewardship, pre-renewal and renewal meetings and conference calls as requested by the CE Teams.
Participate in prospect-focused capabilities presentations as requested.
Support CE Teams in M&A due diligence, for general coverage reviews and other assessment and analysis projects as required with strict attention to detail and uniformity.
Input of relevant data as required in the Agency Management System (Epic) as well as setting up client electronic files.
Builds and maintains effective relationships with Clients, carriers, co-workers, vendors, and other business contacts.
Participate in Client Executive Team meetings as requested.
Any other duties as requested by management.
REQUIREMENTS/
Experience:
BA/BS or equivalent experience.
Minimum 5 years of insurance experience required.
Insurance designation such as CPCU, AIC, CIC, and/or ARM - preferred.
Ability to communicate orally and in writing to others to explain complex issues, receives and interprets complex information, and responds in an appropriate, professional manner.
Adept at utilizing carrier online claims systems and interpreting applicable claim data.
Ability to work independently, as well as in co-ordination with other members of team.
Ability to set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Working knowledge of property and casualty insurance coverages and usage.
Working knowledge of claims adjustment process inside insurance companies.
High level knowledge of computer and word processing programs such as Microsoft Office Programs (Word, Excel, Outlook), and agency management systems.
Expected to maximize efficiencies using good organizational skills to prioritize and complete tasks in requested timeframes.
Property and Casualty Agents license - preferred.
The Plexus Groupe is driving the next chapter in the insurance industry with innovation, passion, and excellence.
If you are looking to make an impact, and if you seek the freedom and flexibility of a progressive firm with the prowess, technology, and resources of an industry leader, we should talk.
PASSION.
ALIGNMENT.
ACTION.
With offices in Chicago, Dallas, Oklahoma City and Tampa, The Plexus Groupe is a premier insurance brokerage and risk management consulting company.
We offer our clients innovative insurance strategy and powerful professional resources to protect, preserve, and grow.
The Plexus Groupe is an equal opportunity employer.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Physical setting:
Office Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Bonus pay Application Question(s):
Will you now, or in the future, require work authorization? What are your salary expectations for this role?
Experience:
Insurance:
5 years (Preferred) License/Certification:
CPCU, AIC, CIC, or ARM (Preferred) Property & Casualty License (Preferred) Work Location:
In person Track and maintain system access to carrier and third-party administrator (TPA) risk management systems for adjuster notes and claims data to keep clients apprised of claim developments.
Provide technical support to Client Executive (CE) Teams in determining coverage applicability for property and casualty claims.
Prepare claim analysis for individual, non-standard claim events to Clients and CE Teams.
Proactively and assertively handle claim conflict resolution matters with carrier underwriters, claim adjusters and attorneys.
Create and administer the formal claims review process for assigned Clients, either in person or telephonically, with prepared agendas and talking points.
Process claims data, generate loss trending and analytics.
Provide support to CE Teams with review of insurance and indemnification wordings in Client contracts and agreements.
Lead claims adjustment process:
establish timelines, set expectations for Clients and CE Teams, target desired outcomes and maintain open and continuous communication.
Engage in Client strategy, stewardship, pre-renewal and renewal meetings and conference calls as requested by the CE Teams.
Participate in prospect-focused capabilities presentations as requested.
Support CE Teams in M&A due diligence, for general coverage reviews and other assessment and analysis projects as required with strict attention to detail and uniformity.
Input of relevant data as required in the Agency Management System (Epic) as well as setting up client electronic files.
Builds and maintains effective relationships with Clients, carriers, co-workers, vendors, and other business contacts.
Participate in Client Executive Team meetings as requested.
Any other duties as requested by management.
BA/BS or equivalent experience.
Minimum 5 years of insurance experience required.
Insurance designation such as CPCU, AIC, CIC, and/or ARM - preferred.
Ability to communicate orally and in writing to others to explain complex issues, receives and interprets complex information, and responds in an appropriate, professional manner.
Adept at utilizing carrier online claims systems and interpreting applicable claim data.
Ability to work independently, as well as in co-ordination with other members of team.
Ability to set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Working knowledge of property and casualty insurance coverages and usage.
Working knowledge of claims adjustment process inside insurance companies.
High level knowledge of computer and word processing programs such as Microsoft Office Programs (Word, Excel, Outlook), and agency management systems.
Expected to maximize efficiencies using good organizational skills to prioritize and complete tasks in requested timeframes.
Property and Casualty Agents license - preferred.
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Office 8 hour shift Monday to Friday Bonus pay Will you now, or in the future, require work authorization? What are your salary expectations for this role? Insurance:
5 years (Preferred) CPCU, AIC, CIC, or ARM (Preferred) Property & Casualty License (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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